Treatment phase | Reported reason | Primary (%) | Secondary (%) | Tertiary (%) | P |
---|---|---|---|---|---|
Before treatment | Long waiting time | 4 (8.9) | 5 (2.6) | 7 (6.4) | 0.127a |
Rejection of request | 3 (6.7) | 3 (1.5) | 3 (2.7) | 0.144b | |
During treatment | Dissatisfaction with the treatment process | 5 (11.1) | 23 (11.7) | 11 (10.0) | 0.917a |
Dissatisfaction with staff attitude | 7 (15.6) | 14 (7.1) | 10 (9.1) | 0.274a | |
After treatment | Death-related issues | 5 (11.1) | 43 (21.9) | 13 (11.8) | 0.101a |
Dissatisfaction with the treatment outcome | 8 (17.8) | 16 (8.2) | 10 (9.1) | 0.217a | |
Other reasons | 6 (13.3) | 50 (25.5) | 26 (23.6) | 0.364a | |
No reason | 2 (4.4) | 23 (11.7) | 10 (9.1) | 0.378a | |
Total | 40 (88.9) | 177 (90.3) | 90 (81.9) |