From: Human resources for health policies: a critical component in health policies
• Coverage: the extent to which the allocation of the workforce corresponds to needed services in terms of type of services and of geographical access |
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• Productivity: the ratio of outputs relative to inputs, such as number of consultations by provider, number of children vaccinated by health centre |
• Technical quality: the extent to which services have a positive impact on health status |
• Sociocultural quality: the extent to which services are acceptable to users and meet their expectations. |
• Organization stability: the use of the workforce so as to guarantee the viability of services and their capacity to adapt to changing needs |